Welcome to
Front Desk Management
Evolvex Solutions front desk management is guided by a skilled medical management team and integrated clinical technology that helps medical practices increase patient satisfaction and experience" suggests several potential benefits:
Benefits for Medical Practices:
- Improved Front Desk Efficiency: A skilled medical management team can train and support front desk staff, leading to smoother operations, reduced wait times, and better resource allocation.
- Enhanced Patient Experience: Integrated clinical technology can streamline processes like check-in, check-out, and appointment scheduling, creating a more positive experience for patients.
- Increased Patient Satisfaction: By improving efficiency and the patient experience, Evolvex Solutions may contribute to higher patient satisfaction scores, leading to better patient outcomes and loyalty.
Insurance Eligibility
Our first step before scheduling a patient's appointment is to verify their insurance eligibility, which ensures that no claims will be denied or rejected.
Patient Calls
Our front desk professionals make sure every single call or message will be answered on the same day whether it be an appointment or any questions.
Appointment Confirmation
Our dedicated appointment reminder team consists of experienced professionals who understand the importance of timely communication in healthcare
Patient Follow-Up Visits
We keep a record of every patient in a systematic and professional way to make sure follow up visits are on time.
Patient Payment Collection
Our patient payment team ensures front desk staff know the remaining payments of patients at the time of visit, while also calling patients for reminders on remaining payments.
Surveys and feedback
We go beyond just listening; we use patient feedback to identify and address trends, improving processes and services continuously.
Monthly Reports
Our monthly reports provide valuable information on everything from patient visits to revenue collection.
Audit and Compliance
We regularly audit front desk, billing, and all other departments to guarantee HIPAA compliance and the efficient execution of activities.
Start your free trial today!
Evolvex Solutions is not software dependent, our team of experts are convenient with every software and tool so lets start a trial to show you how experts work. Our support is available 24/7 to answer your questions.
